Refund Policy

At Startiles.pk, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we offer a smooth and hassle-free return process. Please review the guidelines below for a better understanding of our return policy:

Return Window

You may return your purchased item(s) within 10 days of the delivery date.

Eligibility Criteria

Items must be unused, undamaged, and in their original condition.

The product must include its original packaging, labels, and tags.

Refund Process

A full refund will be provided for eligible returned items.

Refunds will be issued to the original payment method used during purchase.

Return Address

Products can be returned to our store or shipped to the following address:

Startiles.pk
Muslim Street No. 6, Brandreth Road, Lahore, Pakistan

Warranty & Quality Concerns

We take pride in the quality of our products and provide a 5-year mechanical warranty.

If you face any quality issues, you may return the item within the warranty period.

Please send the product to the address mentioned above.

Customer Responsibilities

Customers are responsible for return shipping costs, except in cases of defective products or incorrect delivery by our team.

Refund Timeframe

Once we receive your returned product, please allow 10–15 business days for the refund to be processed.

Note: Returns that do not meet the above criteria may be declined.

Thank you for shopping at Startiles.pk. We are committed to providing you with reliable products and an exceptional shopping experience.